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SHIPPING & RETURN
At LievKaart, we handle every order with care and ensure your products reach you safely and promptly. Orders within the Netherlands are delivered Monday to Saturday via DHL or PostNL, with shipping costs starting at €4.95 and free shipping for orders over €100. You will receive a tracking number by email once your order ships, so you can follow your package every step of the way.
If you’re not home during delivery, a card will be left in your mailbox, or you can choose delivery to a neighbor or a Parcel Point for extra convenience. During sales and holidays, delivery may take a little longer, so please keep this in mind when placing your order.
The following rules apply to orders within the EU.
We ship within 1-2 business days and aim for delivery within 5-7 days, depending on the carrier. We apologize for any delays. You can always reach us via WhatsApp or email if you have any questions; we're happy to help.
Your satisfaction is our priority. If you’re not completely happy with your purchase, you can return items in their original condition within the period stated in our refund policy. Refunds are processed quickly, and any amount paid will be returned promptly. If your order cannot be fulfilled or is delayed, we will contact you immediately, and you may cancel your order without any cost.
At LievKaart, we ensure the risk of damage or loss remains with us until your package is delivered safely to your chosen address, giving you confidence when shopping with us.
You can start the return process yourself via this link, if you have any questions please do not hesitate to contact us!
We’d Love to Hear From You
At LievKaart Gift Store, we believe every gift tells a story – and so does every question. Whether you want advice on choosing the perfect present, have a question about your order, or simply want to say hello, our team is always here for you.
We love connecting with our customers and making your experience as personal as our products.
