Whether it's because the product doesn't meet your expectations or for any other reason, LievKaart wants to make sure you have the right to cancel your order within 14 days of receiving it, without having to provide a reason.
Once you have canceled your order, you will have an additional 14 days to return the product to us. We will then credit you with the full amount of your order, including the shipping costs. However, please note that the costs for returning the product from your home to our webshop will be at your own expense. These costs typically amount to approximately €7.25 per package. We recommend consulting the website of your chosen carrier for the exact rates.
When returning the product, please ensure that it is in its original condition and includes all accessories that were originally supplied. If the return is reasonable and meets our return policy criteria, we will process your refund promptly.
You can start the return process yourself via this link, if you have any questions please do not hesitate to contact us!